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Public Notice Due to A Mailing Error Discovered

PUBLIC NOTICE Due to a mailing error discovered on October 16, a health condition newsletter for hypertension was sent on October 14 to some CareSource Marketplace plan members with the wrong name on it. We investigated and found our vendor mixed names and contact information during the print process resulting in the newsletter being mailed to members with the wrong name on it. Impacted members have been notified by mail. Based on the limited information involved, there is no further action required, and we are improving quality controls. If you have any questions or need more information you may contact the CareSource HIPAA Privacy Officer by calling 800-479-9502 (TTY: 711), or by email at 11-5/2020
November 5, 2020
December 4, 2020
November 25, 2020 11:45am